Sustainability Policy

  • We fully comply with environmental legislation and approved codes of practice and we’re continually working to minimise our impact on the environment

  • We continuously seek to improve our environmental performance and to reduce our pollution, emissions and waste

  • We are actively increasing awareness and educate our team on environmental issues and sustainable working practices

  • We have a Green Team in place to ensure a targeted focus on environmental issues and encourage the generation of ideas and implementation of appropriate measures

  • We work to ensure the efficient use of energy, water and other resources by encouraging our staff and our guests to adopt an eco-friendly attitude

  • We develop responsible purchasing methods, sourcing locally-produced goods and using suppliers that maintain sustainable ethical practices

  • We are aligning our business to respect the Green Key International Award standards

  • We actively support a number of local charities and community sustainability projects

Our Initiatives to Help the Environment

  • We encourage our guests to reuse their towels where possible

  • We change guest bed linen every third day, unless specifically requested by the guest

  • Guests earn exclusive rewards if they choose to help us reduce our impact on the environment with our Go Green offer

Our Energy Usage

  • We conduct regular boiler efficiency audits

  • We use water temperature controls throughout the hotel

  • In periods of low occupancy, appropriate areas of the hotel are isolated so heating can be turned off and lighting reduced to emergency levels

  • Energy-saving appliances in our kitchens include Mieklo dishwashing machines and Fosters Eco-Fridges

  • A new boiler system has been installed on our roof in 2024. These boilers are more energy efficient, uses on gravity to reduce the size of the pumps needed to move the water around the building and has shorter pipe runs to reduce heat loss

Our Water Usage

  • We have installed water-saving devices in toilets and reduced-capacity cisterns

  • Restrictors are in place on our taps and showers

  • Drinking water filtration units are in use in staff areas, and are available to guests on all guest room floors

  • We soften our water to prevent limescale build-up

  • Sensaflush urinals are in use in public toilets

  • Guests room towels and bed linen is changed every three days unless by request to help reduce the amount of laundry and water used

Our Waste

  • We work to annual waste reduction and recycling targets

  • We have segregated waste streams to ensure glass, cardboard and paper are recycled

  • We have moved to a new waste management company that guarantees zero waste to landfill

  • Our guests and team have been gifted with reusable water bottles to help reduce the amount of single use plastic cups

  • Our kitchens use the Frylow system to extend the lifespan of cooking oil, resulting in less oil waste and reduction in energy consumption

Transport and Responsible Purchasing

  • We purchase foods through an organisation that sources suppliers locally

  • We use sustainable fish wherever possible

  • We operate a staff cycle scheme through the government’s tax-free bikes for work initiative

How We Aim to Reduce Pollution

  • We choose chemicals from biodegradable and environmentally friendly suppliers

  • We properly dispose of chemicals, grease and cooking oils, ensuring drainage systems are not contaminated

  • We strive to reduce our carbon emissions

  • All boiler flue gas emissions pass through our flue dilution system

  • Guests have access to information about walking distances, public transport and bikes to hire

Future Initiatives

  • Our target is to have no single-use plastic in our restaurant and bars by 2026

  • We will continue to work towards the improvement of our FuturePlus score through different projects and initiatives with our team

  • We will work towards BCorp and create a realistic timeline for this